FREQUENTLY ASKED QUESTIONS

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      1. Do on-site courses include a practical part?

      All on-site courses of Jaltest University have 50% of practical content.

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      2. After finishing a webinar, will I have access to the content?

      After finishing a webinar, you will have access for 15 days to all the theoretical content by accessing the online course from Jaltest e-learning.

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      3. Will I get a diploma when the course ends?

      All our courses have a certification once completed. If you have taken a webinar, we will send you the diploma via e-mail. If you have attended the on-site course, we will deliver it by hand when the course is completed.

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      4. What is the capacity of webinars and on-site courses?

      Each webinar and on-site course has limited capacity, so that we can offer our participants maximum training quality.

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      5. Who conducts the webinars and on-site courses?

      Each webinar or on-site course is conducted by two trainers and engineers specialized in the corresponding content.

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      6. Are webinars dynamic?

      Yes, in our webinars the participants can make questions that the trainer answers in real time. It is also carried out a learning test where all the participants take part individually.

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      7. How much time do I have to complete an online course that I have bought?

      The online course will be available for 90 days from the moment in which you start displaying the content.

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      8. Is the content of online courses educational?

      In on online-courses it is possible a quick and simple navigation where you will find explanatory videos, high-quality images and a question test so that you can assess your learning. Besides, three trainers will be at your disposal to answer any technical doubts.

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      9. When should I pay for the webinar or course?

      The payment for the webinar or online course must be made at the time of the inscription.

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      10. Which are the paying methods for the webinar?

      The payment must be made through your distributor if you are already a user of Jaltest Diagnostics or via bank transfer or credit card if you are not a user of Jaltest Diagnostics.

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      11. What do I need to participate in the webinar?

      To take any of our webinars you simply need a computer with Internet connection and a microphone to ask questions and doubts if needed.

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      12. What do I need so that I can display an online course that I have bought?

      To display any of our online courses you will only need a computer with Windows 10, access to Internet and having Jaltest e-learning program installed. During the inscription, we will indicate you how to install it if you do not have it yet.

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      13. Can I buy an online course or attend a webinar even if I do not have Jaltest diagnostics tool?

      Of course! Our courses are open to any repair shop professional that wants to be trained and gain knowledge, independently from the diagnostics tool in use.

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