AKTUALNOŚCI

Cojali launches a special promotion of the technical support service for Jaltest CV customers in the DACH market

24 cze 2024

Cojali has announced the launch of an exclusive promotion with which Jaltest CV users with a valid licence in the DACH market (Germany, Austria and Switzerland) will be able to access specialised technical support for FREE until 31 December 2024.

Knorr-Bremse’s German technical support team for Jaltest CV will attend to your needs, at no additional cost, offering high quality expert-to-expert support to solve any problem that may arise during the vehicle diagnostics and repair process. From January 2025, users will be able to purchase this additional service through their official Jaltest Diagnostics distributor.

Benefits of the Jaltest ATS Service:

• Advanced diagnostics support: Real-time diagnostics once the device is connected to the vehicle.

• Failure repair: Resolution of common and unknown failures occurred during the diagnostics process.

• Calibration and measurement of parameters: Specialised technical support for accurate calibration.

• Interpretation of results: Support in the reading of wiring diagrams and hydraulic systems.

• Verification tests: Guarantee of accurate results through detailed testing.

• Access to technical documents: Troubleshooting guides, operation diagrams and technical data thanks to Jaltest’s technical information, facilitating problem solving and decision making.

• Guided support: Support for the assembly and disassembly of parts available in Jaltest to optimise the operations.

• Tips and recommendations: Enhancement of the user’s technical skills.

Product Support Service:

In addition to the benefits mentioned above, Jaltest ATS also offers comprehensive support related to:

• Software installation and licences: Resolution of incidents during the installation and management of licences.

• Vehicle connection: Support to ensure trouble-free connection.

• Product coverage: Answers to basic and specific questions on the use of the product.

• Expert Mode: Detailed instructions to obtain and use the Expert Mode.

• And much more.

To receive free technical support, users may contact directly through the following channels: 

Telephone: 0080019052222

Email address: jaltest.support.de@knorr-bremse.com

Opening hours: Monday to Friday from 8am to 5pm.