新聞

Jaltest Customer Service

2025年2月26日

In the world of vehicle diagnostics and repair, even the most experienced technicians can encounter challenges that require expert intervention. Whether it's navigating through complex diagnostics, interpreting data from a vehicle, or troubleshooting an issue that’s out of the ordinary, having immediate access to specialized knowledge can make all the difference. That’s where Jaltest Advanced Technical Support (ATS) steps in, providing seamless, expert assistance from Cojali's team of ASE-certified professionals—whenever and wherever it's needed.

Jaltest Advanced Technical Support is a comprehensive service designed to give users direct access to expert technicians, available through the Jaltest diagnostic software or a dedicated hotline. Whether you’re tackling a difficult repair or need guidance on using the software more effectively, Jaltest ATS is there to provide quick, reliable solutions.

One of the most valuable aspects of Jaltest ATS is its accessibility. Whether you are working on a vehicle in your shop or troubleshooting on the road, you can quickly get in touch with a Cojali expert who is trained in all aspects of diesel vehicle diagnostics and repairs. This immediate access to high-level support can be the difference between a delay in the repair process and getting a vehicle back on track in a timely manner.

Jaltest ATS provides assistance across a wide range of areas, including:

• Software Navigation: Need help locating a specific action or function within the software? ATS experts can guide you step by step, ensuring you're making the most of the tool’s capabilities.
• Vehicle Data Interpretation: Understanding complex vehicle data can be stressful, especially when you're working with a new model or a complex issue. ATS technicians assist with interpreting diagnostic results and offer insights into vehicle behavior, helping you to pinpoint problems more quickly.
• Remote Diagnostics & Repair Assistance: One of the most impressive features of Jaltest ATS is its ability to provide remote diagnostics and repair assistance. If you’re facing a tough repair, an ATS technician can help you walk through the process from start to finish, ensuring that you're not just guessing your way through the job.

Sam Lord, Director of Maintenance and Training at Kirk NationaLease, has firsthand experience with the benefits of Jaltest ATS. According to Lord, the service has consistently been a lifesaver during those times when additional assistance is needed.

"Jaltest Advanced Technical Support has been a huge asset to our team," Lord explains. For a fleet operation like Kirk NationaLease, where uptime is critical and repair challenges can arise unexpectedly, having access to a team of specialists can drastically reduce downtime and prevent costly delays. The confidence in knowing expert help is just a call or click away allows technicians to tackle even the most difficult problems with added assurance.